Customer Service Associate

Customer Service Associate

Customer Service Associate





Job responsibilities
Manage large range calls coming and going on time
Follow the communication script while supervising various topics Provide good customer service, provide brief information to the customer, ensure customer satisfaction Understand customer needs, clear information and provide solutions Keep a record of all conversations in the call center database in an understandable way Protecting yourself and your team and achieving goals
ob type
Full time

Educational Qualifications
Bachelor degree in any discipline
Experience 1 to 3 years Areas of experience:
Call Center, Customer query management, Customer Service

BPO / Data Entry Organization, E-Commerce
Job requirements
It is better to have experience in e-commerce industry
Familiarity with CRM systems and practices
Being able to work under pressure
Being able to manage a lot of time efficiently
Must have technical skills:
Webcam facility with desktop / laptop
Good and durable internet connection
Having noise cancellation handset (not mandatory)

Workplace Dhaka (Mohakhali)



Salary Money. 12000 (monthly)

Company Opportunities




Mobile bill, Performance bonus

Lunch benefits: Half subsidy

Ways to accept resumes

Apply online

Last date of application: 25 June 2020
Publication dateJune 10, 2020
Company Information
Address: Mohakhali DOHS, Dhaka-1212
Business Shopfront Limited is the first company in Bangladesh to tap into the ever-expanding social media commerce industry and among the pioneer social commerce solution providers in South Asia. The company focuses on different ways to enable SMEs.

ShopUp is Shopfront Limited’s online solution to help SMEs in multi faceted means. ShopUp is Bangladesh`s leading full-stack B2B platform for small businesses. We provide easy access to B2B sourcing, last-mile logistics, digital credit and business management solutions to small Businesses.

The different wings of ShopUp comprises eLoan- handling different credit related services, ShopUp reseller- sourcing, packaging, storing products for merchants, ShopUp Assist- helping with promoting online businesses, RedX- providing all sorts of logistical support and delivery.

ShopUp is an ever-growing company who believes in changing thousands of lives for the better. It pr

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